OneNote "Email Page" function not working with new Outlook

Anonymous
2024-02-15T14:43:53+00:00

I conducted a meeting yesterday and sent out my notes with the Email Page function in OneNote.

This morning, I looked through my sent emails in the New Outlook and couldn't find the sent notes anywhere. Additionally, I didn't have them in my inbox either, which I would have expected since I was also an attendee.

Resent them this morning, thinking I must have forgotten to send them, but realized that the email window that opens when I click "Email Page" is from the old outlook. Opened the old outlook, and it instantly sent both my notes from yesterday AND my resent notes.

So basically, if you don't leave the old Outlook open, it seems you can't expect OneNote to actually email out your pages, even if you clicked send. The old outlook has to be opened up for the send to actually happen.

This needs to be fixed quickly. Believing that you sent something that never went out is a good way to set people up for failure.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2024-02-15T18:03:32+00:00

    Dear Tim Dieterich

    Good day! Thank you for posting to Microsoft Community. We are happy to help you

    According to your description, it seems that you have different versions of the Outlook app installed in the same device.

    If it's convenient for you, can you share a screenshot of the version information of the latest version of the Outlook app you are using?

    We look forward to your reply. Thanks for your cooperation.

    Sincerely,

    Tin | Microsoft Community Moderator

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  2. Anonymous
    2024-02-15T18:11:36+00:00

    I'm using "New Outlook," using the New Outlook toggle. But yes, old outlook is still installed.

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  3. Anonymous
    2024-02-15T18:36:53+00:00

    @Tin

    It cannot work because OneNote needs a MAPI-compliant interface which New Outlook doesn't support.

    Bernd

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  4. Anonymous
    2024-02-15T18:54:08+00:00

    So will this functionality in OneNote be going away with the new Outlook?

    I use this all the time. I would consider it critical to my workflow. While my OneNote is shared in my Teams/SharePoint, my team members appreciate receiving the email with the meeting notes right after the call.

    But what is really frustrating about this is sending an email of notes that just never goes out. If you are using New Outlook, OneNote shouldn't be pretending to allow you to send out notes using the Email function if it doesn't work.

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  5. Anonymous
    2024-02-15T23:13:47+00:00

    The whole coupling of OneNote with Outlook is on the brink because the New Outlook doesn't support the COM architecture.

    There's trouble ahead 😣

    Let's wait and see what the professional customers have to say......

    Bernd

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