OneNote "Email Page" function not working with new Outlook

Anonymous
2024-02-15T14:43:53+00:00

I conducted a meeting yesterday and sent out my notes with the Email Page function in OneNote.

This morning, I looked through my sent emails in the New Outlook and couldn't find the sent notes anywhere. Additionally, I didn't have them in my inbox either, which I would have expected since I was also an attendee.

Resent them this morning, thinking I must have forgotten to send them, but realized that the email window that opens when I click "Email Page" is from the old outlook. Opened the old outlook, and it instantly sent both my notes from yesterday AND my resent notes.

So basically, if you don't leave the old Outlook open, it seems you can't expect OneNote to actually email out your pages, even if you clicked send. The old outlook has to be opened up for the send to actually happen.

This needs to be fixed quickly. Believing that you sent something that never went out is a good way to set people up for failure.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2025-04-02T16:51:31+00:00

    I am a business customer, and honestly, I would be fine with a cloud integration here.

    But there needs to be an integration with the new outlook, however they do it. It can't send to the old outlook and then never send the email if the old outlook isn't open.

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  2. Anonymous
    2025-04-02T15:36:25+00:00

    Here is how I fixed it.

    I had the same problem. I have the OneNote 365 app for Windows and Outlook New. I opened the page that I wanted to email. Clicked the "Email Page" option. Instead of sending it, I SAVED it as a draft. Then, I went to my Outlook New app, opened the draft, and sent the email. I worked for me.

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  3. Anonymous
    2024-10-03T14:54:35+00:00

    A potential temp workaround while this bug is getting fixed, because I also need this Email Page function for New Outlook

    • save the email made as a draft in Old Outlook, exit, and then email it out from New Outlook

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  4. Anonymous
    2024-06-23T13:00:30+00:00

    This was one of the best features out there how can it be taken away

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  5. Anonymous
    2024-04-15T20:07:45+00:00

    I'm shocked that it hasn't happened to more people, honestly. I was just lucky I caught it before it had an impact.

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