Microsoft 365 Calendar Won't Sync with iPhone or Webmail

Anonymous
2024-03-07T00:11:06+00:00

Microsoft reported on February 29th that the connection issue for MS 365 using Exchange ActiveSync had been resolved.

I then changed my settings to allow for updates as I too had lost my Exchange connection. The update installed was 2402 (Build 17328.20162).

The update however, has now created an issue with the MS 365 calendar not syncing with my iPhone and Webmail. This only occurs when I'm using the MS 365 calendar on my laptop to add or change an event. The entry or change does not show up on my iPhone or webmail. However, when I use my iPhone calendar or Webmail calendar to create an event or change an event, it does show up in the MS 365 calendar on my laptop? Go figure.

I have deleted and set up my account on my iPhone. I have uninstalled MS 365 and reinstalled from my MS Account. The version reinstalled is 2401 (Build 17231.20236). No change.

I use Shaw/Rogers as my email provider.

Please help.

Thanks

Barry

Calgary, Canada

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2024-03-14T16:42:08+00:00

    Hi Diane,

    Hope your day is going well.

    Just following up to determine if you have heard anything from MS?

    Thanks

    Barry

    Calgary. Canada.

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  2. Diane Poremsky MVP 17,531 Reputation points MVP Volunteer Moderator
    2024-03-15T01:42:07+00:00

    I'll check again - they were out of the office this week.

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  3. Anonymous
    2024-03-15T16:27:09+00:00

    Thanks Diane. Hope you have a great weekend.

    Barry

    Calgary, Canada.

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  4. Anonymous
    2024-03-26T17:17:40+00:00

    Hi Diane,

    Hope all is well.

    Just following up to determine if you have heard anything regarding my issue.

    Thanks

    Barry

    Calgary

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  5. Anonymous
    2024-04-01T16:19:16+00:00

    Hi Dianne,

    Do you have any updates to share.

    Thanks

    Barry

    Calgary

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