If you are truly a MS human agent, and not just a stupid bot, you need to elevate this.
It is absolutely inexcusable that MS did not think about a manual, force-sync command option when designing OneDrive to begin with! But it is even more unconscionable that you have had it working this long out in the wild, and obviously customers figured out files do not sync fast enough to meet their operational needs, and MS has NOT modified the code to implement a QUICK AND SIMPLE method to force sync!
You need serious help in systems engineering. Luckily, I am a highly experienced aerospace systems engineer who can help you. Contact me to initiate a NDA and to know my consulting fees. Your org seriously needs to understand how operational modeling helps you understand your customer needs before you ever release your first version of code!
Ray "Rainman" Hudson
Huntington Beach, CA
http://sepherotech.com