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Hi
Unexpected charge on my bank account, would like to investigate and cancel, ultimately asking for refund.
Please confirm how to
Thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Unexpected charge of $12.95 made on September 27th needs to be refunded
I HAD 3PAYMENTS COME OUT OF MY ACOUNT SEPTEMBER 2O23
2 PAYMENTS JANUARY 2024
2 PAYMENTS IN FEBURARY 2024
2APRIL 2024
THIS MONTH SEPTEMBER 14.99 AND MY ACCOUNT IS NOT ACTIVE
PLEASE HELP ME
THANK YOU
Yesterday I had several suspicious charges in my bank account coming from Microsoft and I didn't make these charges, I had several fraud alerts from my bank contacting me about the charges, when I called them, they advised to reach out to Microsoft. One charge was 31 and the other was 50.43 and several other attempts made, but were declined by my bank. Again, these charges weren't made by me. I need a refund as soon as possible please.
I've had a transaction on my bank for xbox 89.99, I've just recently deleted my bank card from my sons xbox card ending 1471, this is not showing on my transaction history on my microsoft history can you help me please
Is there an actual Customer Service phone number I can call regarding invalid charges?