Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I have unauthorized charges
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Hi
Unexpected charge on my bank account, would like to investigate and cancel, ultimately asking for refund.
Please confirm how to
Thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have unauthorized charges
The card used to buy the Xbox gamer package was stolen it belongs to my ex girlfriend she found out now I gotta refund the money back
Hi,
I’m contacting Xbox Support because my credit card is still being charged for a monthly subscription of Gamepass ultimate. This subscription is cancelled on the main account used and the other account that was subscribed no longer exists but I'm still being charged. I want to know how to cancel this automatic subscription and stop being charged monthly for something not even being used.
Thanks in advance
Disputing $99.99 charge of 7/26/24. #425-6816830 WA. This is a fraudulent charge not authorized by me. Please refund immediately.
contact me with a person im 83 yrs old