Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-06T15:00:09+00:00

    I’ve tried all the above. No matter how rippingly fast my upload or download speeds are throughout the “day,” OneDrive works graveyard shift. Literally and figuratively, the difference in both processing speeds is like “night” and “day.”

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  2. Anonymous
    2024-04-08T05:20:47+00:00

    I have the same issue, OneDrive is just 1980's slow and seems Microsoft does not care, I have fiber with 700 Mbps on Download and 227 Mbps on the upload, GDrive and Dropbox fly on this thing, but OneDrive stays in Kb and lord forbid I try to download a large file, its failure city.

    As some point I thought about leaving Google drive for the MS Office 365 + OneDrive Disk Space bundle, but not any more, I'll stick with Office 2021 and use Google Docs whenever possible, As it currently stands OneDrive is barely usable, and it seems MS does not have any real interest in it other than to bundle to sell office 365.

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  3. Anonymous
    2024-04-25T01:32:07+00:00

    I have 8 gig download and upload speed fiber. Yes, I have a 10g nic in my computer. I'm downloading all of my OneDrive folder and it is going at 15Mib/s average speed. That is beyond ridiculous.

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  4. Anonymous
    2024-05-10T02:43:28+00:00

    silence would be preferable over this response. completely missed the point. i cancelled my 365 sub because onedrive is garbage and is either incompetently designed compared to other hosts or is designed in such a way to make moving files in and out of the environment as difficult as possible because some MBA thought it would be a cost saving move.

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  5. Anonymous
    2024-05-13T14:16:25+00:00

    Same imagine after yrs this is still an issue I need to work today but it'll take a week to manage storage like this, guess I'll get an account with a competitor since ms seems unwilling to fix.

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