Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-18T01:52:29+00:00

    The only "solution" I found was using 'Internet Download Manager'. This is a paid service, but a trial version is available for those who only need it for a 30-day time period.

    https://www.internetdownloadmanager.com/

    It partitions the download, each with OneDrive's massive 1-3 mb/s download speed.
    These add together to create a faster download.

    Currently I am downloading a 146-gig file, partitioned into 8, with a total download speed of 20-25mb/s.

    I hope this helps someone.

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  2. Anonymous
    2025-05-02T13:02:31+00:00

    SAME, i have this issue SINCE YEARS, my download can go up to 125 MEGABYTE PER SECOND and onedrive downloads at like 2mb/s max. when i first open it, it downloads faster but it's throttling itself after two seconds to 1-2mb/s which is not on my end, it's microsofts fault and considering they have never fixed this, they know exactly what kind of **** they are doing with us. this shouldn't be legal. as a german, i count on americas justice now.

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  3. Anonymous
    2025-05-03T19:22:18+00:00

    I am also facing this problem and only discovered it a few days ago, when I started removing my files from OneDrive to cancel my subscription.

    In total, I have over 500 GB stored on the service and only four days left before the subscription automatically renews.

    Despite having a stable internet connection of 500Mbps, the download speed I get on OneDrive is around 500KB/s. On Google Drive, I can download my files, via wifi, at least 5MB/s. On several other websites, I get similar speeds.

    In short: this is definitely not a problem with the internet providers, but with Microsoft!

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  4. Anonymous
    2025-05-09T18:19:09+00:00

    i have 1 TB to download and its only letting me download at 531KB/s , what kind of HORSE$$$$$ is this.... im over the data limit and trying to organize it all but I cant even download it all to go through and fix the duplicate photo/video uploads because at this rate it will take me 523 hours....almost 22 days, wth? this is terrible...

    I'm hardwired to 1Gb/1Gb service and speedtest accurately for what i pay for and I work for my ISP so I know its all setup correctly. Ive tried other browsers and incognito (not sure what that would ever matter) and still the same results, its throttled on their end for sure. I just went to go look and the download speed is now 43 KB/2 ....this should be illegal for their 1TB limit, unreal

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  5. Anonymous
    2025-05-15T03:04:26+00:00

    Also having the same issue. It's 2025, and I'm on the 365 plan with 1TB and I am also receiving absolutely ridiculous slow speed. I have a PC (I7-11700KF, 32GB ram, 2060 GPU) and I am still receiving these speeds. Not to mention I have GIGABIT ETHERNET. 1GB PER SECOND. It has to be Microsoft's end, because I can't download a 3 GB FILE?! FROM ONEDRIVE OR MY EXPLORER! It doesen't even know when it will complete?! It gets stuck on "Calculating" for awhile. I should not have to wait that long ON A PREMIUM SERVICE! This blows

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