Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-04T18:38:24+00:00

    It has nothing to do your equipment. OneDrive is incredibly slow. I have a 1 gigabit internet with 97% available download - I get 2.1 megabytes per second. download test shows 900 megabit - equals to around 90 megabytes per second. This is why its not possible get out of ONedrive when you have 400 gigabytes of data there - it will take you 6 months to download. Its a pathetic service and I am cancelling my office subscription

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  2. Anonymous
    2025-03-10T15:47:33+00:00

    Same issue here, takes 12hrs to download 125 GB from one drive with a 1.5Gbps fiber connection, this issue doesn't occur with any other cloud solutions.

    Extremely disappointing.

    Microsoft trying to become a one stop shop , but seems like this is not ideal for them. They should stick to OS and WORD lol

    Switching back to Dropbox as cloud storage is all they do, they have it perfected compared to OneDrive

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  3. Anonymous
    2025-03-14T14:07:09+00:00

    To fix this just quit or pause one drive and then re-open or resume it. It immediately goes to max download speed after that(at least to me it did).

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  4. Anonymous
    2025-04-02T18:51:50+00:00

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  5. Anonymous
    2025-04-05T14:55:36+00:00

    I managed to get around this problem in the following way.

    Download the One Drive app to your PC, after synchronizing, go to the folder you want to download, right-click and choose the option "always keep on this device". Finally the download was done using all the internet bandwidth. (*** If you select the folder and copy and paste it doesn't work)

    I downloaded 105GB in less than 1 hour.

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