Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-05-09T18:19:09+00:00

    i have 1 TB to download and its only letting me download at 531KB/s , what kind of HORSE$$$$$ is this.... im over the data limit and trying to organize it all but I cant even download it all to go through and fix the duplicate photo/video uploads because at this rate it will take me 523 hours....almost 22 days, wth? this is terrible...

    I'm hardwired to 1Gb/1Gb service and speedtest accurately for what i pay for and I work for my ISP so I know its all setup correctly. Ive tried other browsers and incognito (not sure what that would ever matter) and still the same results, its throttled on their end for sure. I just went to go look and the download speed is now 43 KB/2 ....this should be illegal for their 1TB limit, unreal

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  2. Anonymous
    2025-05-03T19:22:18+00:00

    I am also facing this problem and only discovered it a few days ago, when I started removing my files from OneDrive to cancel my subscription.

    In total, I have over 500 GB stored on the service and only four days left before the subscription automatically renews.

    Despite having a stable internet connection of 500Mbps, the download speed I get on OneDrive is around 500KB/s. On Google Drive, I can download my files, via wifi, at least 5MB/s. On several other websites, I get similar speeds.

    In short: this is definitely not a problem with the internet providers, but with Microsoft!

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  3. Anonymous
    2025-05-02T13:02:31+00:00

    SAME, i have this issue SINCE YEARS, my download can go up to 125 MEGABYTE PER SECOND and onedrive downloads at like 2mb/s max. when i first open it, it downloads faster but it's throttling itself after two seconds to 1-2mb/s which is not on my end, it's microsofts fault and considering they have never fixed this, they know exactly what kind of **** they are doing with us. this shouldn't be legal. as a german, i count on americas justice now.

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  4. Anonymous
    2025-04-18T01:52:29+00:00

    The only "solution" I found was using 'Internet Download Manager'. This is a paid service, but a trial version is available for those who only need it for a 30-day time period.

    https://www.internetdownloadmanager.com/

    It partitions the download, each with OneDrive's massive 1-3 mb/s download speed.
    These add together to create a faster download.

    Currently I am downloading a 146-gig file, partitioned into 8, with a total download speed of 20-25mb/s.

    I hope this helps someone.

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  5. Anonymous
    2025-04-14T09:48:46+00:00

    My 2nd post in as many years (or should I say tears).

    I did that (removed reliance on OneDrive). Bought a Synology NAS, which becomes part of your home network (if you have a remote location you own, you could use that for additional safety).

    Synology comes with so many FREE apps for data access, use, and backup, as well as Cloud tools. Also has a plethora of security and encryption options if you want them. Using Tailscale (also free and easy to use) means my laptop, mobile phone, and NAS are invisibly VPN'd and I can access anything from anywhere in the world, instantly.

    I then use OneDrive as the last-ditch backup of certain data on my NAS. So I'm NO LONGER DEPENDENT ON MICROSOFT, unless I have my laptop and NAS both go down, in which unlikely case, I'll be grateful it's somewhere.

    The only reason I stay with them at all is because the $100/yr I pay for the Office365 for the apps and such, includes 1TB with OneDrive. Like it or not, Excel, PowerPoint, and Word are still THE standard, which is the only reason I pay for Office365.

    Short version: Synology NAS are a beautiful thing that not enough people think of as a solution or normal necessity (like a TV).

    Bonus: it's actually a 4-Core Linux computer with 18GB of RAM, and able to run many cool apps in "containers" which I'm still learning about.

    Noteworthy: True to their word, after the OP didn't respond in time, Microsoft did stop monitoring this thread, or at least haven't since responded since, meaning our decision to be notified of replies to this thread, is more of a venting forum than it is likely to get a change by MS. Some tips like Chrome Incognito, raising OneDive bandwidth limits, and off-hours usage are helpers at least, but not an acceptable customer satisfaction solution.

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