Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

109 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-07-23T23:05:36+00:00

    I was just googling "Why is onedrives download speed so slow" and I came across this thread.

    I felt I should comment as I have sat here for over an hour uploading 18.7gb and downloading 9gb from onedrive.

    This is my experience... Over 30 minutes to download 9.1gb.. I am disappointed and it does need addressing urgently.

    It sometimes shoots up to 40/50mb and then back down to 0 consistently.

    To give you an idea on my steam account downloading a PC game I am getting a much higher download EVEN with onedrive downloading in the background:

    ImageImage
    https://learn-attachment.microsoft.com/api/attachments/63ffb269-813b-4884-87ab-f25883e4b9a8?platform=QnA&fud_access=hC1SxZhn7m%2FZQJkOIiOVstu10yTQgXS4A%2FDBzZTg8nbaCgIogkrcDydMeI5Y4za2dOqDdWtsG2JNS3E35V60i9TiGHR7STMpJHheeXuDvO8nwjUlqCBHhJ0NDvuYN7OSFUE%2FuPr02jTmpOz1atx3TdqBred2swAebNTB8nsCjM2oTdFwNXV5pendYD09cTyRpDvLpFyLUKpygonQwiKuP6JyzIKsavOMgkYcuvZwDxy5YZY9PQrKo7BOvgJsE6RnRVJcxpYt5p2rxXok1K946aYFlsoMJ0gzqN09t01pEgHjRD6mxL0K3ixec30RADZCybYVQJNlTfPMtnmovtuJSMawt4OXQCOeVkngR7t8bjncK1Im6YLCuvOO3TmglpcqMymT5SJwH8OYzRIWvetgmzfjjyIZBsUXe5HdU8T%2F74Q%3D

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-07-15T23:46:24+00:00

    I found a solution.

    There's a web browser developed by Vietnam call Coccoc. It has its own download manager integrated, and can capture OneDrive download link.

    Tips: Don't download many files as a zip file. Get your file 1 by 1, and not more than 3 at the same time

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-07-13T05:00:23+00:00

    As soon as I can steal back my files from this criminal One Drive--it is projected to take weeks at 2 mbps--I am getting rid of my Microsoft computer and buying apple. NO ONE helps with this issue, and everyone seems to be having it. One Drive hijacked all my files. I am a videographer soley for work and I don't have real files to access on my computer all of a sudden. I have a dealine in 3 days, and ironically, One Drive estimates it will take three days to download the files I need to use to my computer. This is my livelihood, and microsoft/one drive act like they don't see the issue. Absolutely unacceptable. And you CANNOT get a real person on the phone to help you.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2024-07-12T10:34:28+00:00

    So I'm not the only one with this issue.

    I recently changed my plan from 1TB to 100GB, with the intention to back up my kids' videos in a portable SDD.

    Average speed is 500KB/s, which is ridiculous.

    So I borrow a laptop, leave it on charging at the company for serveral days, get my data and will never subscribe for 1TB again

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-07-12T09:46:57+00:00

    I'm literally in the process of moving all my OneDrive data to my $5/mo 1TB seedbox in Netherlands because I've realized it has NextCloud support with single click installation & does about 5x the speeds...

    Take a moment to think on that REALLY HARD Microsoft...

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments