Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-27T14:57:15+00:00

    Well, this is a year later from the original request which, while the experts dance around the issue, remains largely unaddressed. I have Microsoft 365 and despite getting the extra storage, I’m paying for Dropbox because I can’t wait to die before being able to download the smallest of files on OneDrive.

    Why the discrepancy? Obviously other than MS just can’t be bothered optimizing the app.

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  3. Anonymous
    2024-09-11T07:23:50+00:00

    I have same experience. I have highest possible speed and most premium internet at home which is 2GB/Sec !!!! and Speed which only OneDrive is taking to download files is 1Mb/Sec !!! This is surely to avoid download/upload from laptop as how come other cloud providers don't have issue. Also all other things are normal. I have latest laptop brand new with NOTHING ELSE installed other than OneDrive !!!

    This is 100% Microsoft issue to fix.

    I have reported and proved to Microsoft team and one good customer support took all logs and hoping will fix OneDrive Product soon.

    Meantime I am forced to move to Google Drive (like I moved from Microsoft Phone / Browser / Photo and all products which are no more considered even working to working Google Photos / Browser / Phone / Drive / Email and almost everything. One upon Microsoft Boy is now forced to move out of OneDrive as Microsoft is not fixing bug and asking non-relavent questions to confuse community.

    Take this as challenge and just fix OneDrive and provide solution.

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  4. Anonymous
    2024-09-09T13:28:16+00:00

    I have the same problem this week... Asked BingAI and got a solution - Free Download Manager (FDM). I don't trust such software and use it on a virtual machine but it just showed freacking amazing result by occupying all my internet bandwidth. Just feed it with OneDrive shared link. If the link returns a webpage, start download with a browser and copy download link from running download into FDM.

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  5. Anonymous
    2024-08-31T16:18:34+00:00

    I have the same problem. Tried different internet connections and the problem persists. I am now using Google Drive and Dropbox to download other files, and I can download with the speed going over 25MB/s, but OneDrive limits the download rate at 1MB/s maximum.

    I will definitively cancel my One Drive subscription because it makes impossible to work properly managing the files...

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