Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-11T07:20:09+00:00

    Brilliant, thank you.

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  2. Anonymous
    2025-01-07T22:50:40+00:00

    i figured it out for me

    use chrome in incognito mode and you can get a much higher ( alothough not full speed (i have 300mbps and only get about 200)used to get 500kbps)

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  3. Anonymous
    2025-01-07T19:52:01+00:00

    Facing the same situation here. My account info was leaked for my old Microsoft account, so I created a new one and have been trying to transfer my onedrive data over. Since they make it so difficult to change ownership, I've decided to download my data and upload it to my new account. I have a hard wired connection with an average speed of 450 mb/s and I am only getting a download speed of roughly 10 mb/s from onedrive.

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  4. Anonymous
    2025-01-04T12:50:19+00:00

    2500m/2500m ISP

    onedrive for business, download 20-30mbps only! it 's mbps!!!
    same network ,same windows 11 pc

    google drive : 1200-1500mbps

    apple icloud : 500-600mbps

    onedirve ---- 10-30mbps!

    It's Microsoft uses all resources to develop AI, not handle the basic download speed at all?

    My average PowerPoint file size is between 500-1000MB, and it takes about 5-10 minutes to sync or download them via OneDrive on my iPad Pro and computer! However, using Google or Apple only takes 15-20 seconds!"

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  5. Anonymous
    2024-12-20T14:28:09+00:00

    Hunch?

    What do you think would happen to some 500Gbps+ connections of a certain Datacentre somewhere in West EU if about 100.000 users would use OneDrive at the same time? Would come down to 5Mbps per user, which is around 500Kb/sec up- or download...

    And there are a lot more than 100.000 users in my local small! country...

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