Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-05-18T05:08:21+00:00

    Just canceled my Onedrive paid subscription. The download speed is absurdly low, no way this is worth my money.

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  2. Anonymous
    2024-07-30T09:35:10+00:00

    OneDrive has woeful download speeds. I used it as our organisation uploaded local shared drive contents (11Gb!) to OneDrive following a cyberattack. Now cannot download before the universe ends as it's too slow doing it manually.

    Manual downloads need to be single files as a Zip always fails with errors.

    Syncing on my macbook crashes as the app is godawful on older macs.

    Only solution seems to be syncing to my mac mini over a period of days.

    I personally use Google now as iCloud also terrible (never syncs when you want it to, files missing, cant force sync etc). Drive not without its own problems but it seems to work better than the others.

    Ideally I will switch to a SFTP store as working on the cluster for work and using Filezilla or RSYNC is a much better experience for moving large files around. I think the other systems only work for a small number of small documents.

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  3. Anonymous
    2024-07-23T23:05:36+00:00

    I was just googling "Why is onedrives download speed so slow" and I came across this thread.

    I felt I should comment as I have sat here for over an hour uploading 18.7gb and downloading 9gb from onedrive.

    This is my experience... Over 30 minutes to download 9.1gb.. I am disappointed and it does need addressing urgently.

    It sometimes shoots up to 40/50mb and then back down to 0 consistently.

    To give you an idea on my steam account downloading a PC game I am getting a much higher download EVEN with onedrive downloading in the background:

    ImageImage
    https://learn-attachment.microsoft.com/api/attachments/63ffb269-813b-4884-87ab-f25883e4b9a8?platform=QnA&fud_access=hC1SxZhn7m%2FZQJkOIiOVstu10yTQgXS4A%2FDBzZTg8nbaCgIogkrcDydMeI5Y4za2dOqDdWtsG2JNS3E35V60i9TiGHR7STMpJHheeXuDvO8nwjUlqCBHhJ0NDvuYN7OSFUE%2FuPr02jTmpOz1atx3TdqBred2swAebNTB8nsCjM2oTdFwNXV5pendYD09cTyRpDvLpFyLUKpygonQwiKuP6JyzIKsavOMgkYcuvZwDxy5YZY9PQrKo7BOvgJsE6RnRVJcxpYt5p2rxXok1K946aYFlsoMJ0gzqN09t01pEgHjRD6mxL0K3ixec30RADZCybYVQJNlTfPMtnmovtuJSMawt4OXQCOeVkngR7t8bjncK1Im6YLCuvOO3TmglpcqMymT5SJwH8OYzRIWvetgmzfjjyIZBsUXe5HdU8T%2F74Q%3D

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  4. Anonymous
    2024-07-06T10:39:36+00:00

    I have the same problem, my internet speed is 400 Mb/s but of course MS allows 1Mb/s downloading speed from OneDrive. It looks like they don't know how to downloading files in the 21 century should look. For example when downloading from GoogleDrive i usually get around 40-50MB/s which is perfectly fine. I am thinking about switching to Google :)

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  5. Anonymous
    2024-05-20T15:15:23+00:00

    Same here. Very disappointing indeed.

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