Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-17T19:21:01+00:00

    Not correct.

    Onedrive Client or Browser both tried for past 8 Months and totally broken.

    It's 10KB or max 10Mb for even Fiber Internet Connection and even at work.

    Microsoft Cloud is slowest among all making it useless (try downloading all data and check by opening few files). My most of data lost and Microsoft never helped despite of so many follow-ups.

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  2. Anonymous
    2024-11-16T22:42:01+00:00

    The conspiracy theory is based on Business controls and monopoly... OneDrive wants you to save your data but make it a pain to un-OneDrive like shifting to a NAS or something else much more economical and capable. They not only throttle data downloads, they interrupt it and stop it to the point of making you give up. Takes a LOT of tenacity to get your 1TB of data down (which you own) from Microsoft.

    Smells like Class action?

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  3. Anonymous
    2024-11-01T06:26:23+00:00

    Completely agree with everyone here. It is obvious that Microsoft is making download speeds intentionally slow. My guess is to avoid folks from migrating.

    Just urges me more to cut them out.

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  4. Anonymous
    2024-10-02T04:48:36+00:00

    Yes same problem here i am trying to download my 1gb folder from onedrive and i am using internet downlaod manager(without inernet download manager software any file from onedrive not take speed to download) for downloading and still its taking only 1mbps of my 300mbps plan. i think that first it is converting my folder into zip and then downling it from onedriver server simultaneously so that the download speed is less compared to internet speed. So i request microsoft team please look into this issue that download direct folder from onderive is only taking speed of 1mbps but downlaoding zip file or video file taking full speed. and one more thing without idm downloading software normal downloads not take speed for any king of file from onedrive.Please fix the issue of slow download speed as soon as possible.

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  5. Anonymous
    2024-10-02T00:53:26+00:00

    Its not you. the most i have seen is 5mbps and goggle drive is nearly a 1gig for me. Its them. People have to speak out. MS is exponentially slower than anyone else. I recommend you spread your outrage until they make their service usable.

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