I was double billed. How do I get a credit for that amount?

Anonymous
2024-03-21T22:16:36+00:00

On March 8, 2024 to gain access into my desktop it was stated that I needed to pay for my Microsoft service which had lapsed. At that time I was charged $79.43 which I placed on my capital one card.. Today I received a charge from Microsoft for the same service to the same address and devices in the amount of $106.49. If I had already paid, why am I being billed again 13 days later? I would like to have , the $106.49 credited back to my Capital One card. How do I go about that that?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-11-17T19:56:09+00:00

    Please click the following https://support.office.com/en-us/home/contact?contactUsExperienceEntryPointAssetId=S.HP.Main

    Type Live Agent on the box scroll down the page and click Contact support

    Click your product or service then select Microsoft 365 and Office

    Click Category and select Technical Support. Click Confirm. wait for a few minutes.

    Select Chat with support agent in your web browser or Provide your phonenumber and support agent will call you.

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  2. Anonymous
    2024-11-17T00:15:23+00:00

    i was billed 5.41 three times should be only one invoice 4018675008, 5259952226, 6268929137

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  3. Anonymous
    2024-10-28T02:46:32+00:00

    I was charged several times for the same thing How can you refund my money?

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  4. Anonymous
    2024-10-07T19:34:46+00:00

    Having that same issue.

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  5. Anonymous
    2024-10-07T19:12:22+00:00

    I was being charged twice for the past few months for my subscription; can someone look into that please and reimburse me for the amounts being charged.

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