I was double billed. How do I get a credit for that amount?

Anonymous
2024-03-21T22:16:36+00:00

On March 8, 2024 to gain access into my desktop it was stated that I needed to pay for my Microsoft service which had lapsed. At that time I was charged $79.43 which I placed on my capital one card.. Today I received a charge from Microsoft for the same service to the same address and devices in the amount of $106.49. If I had already paid, why am I being billed again 13 days later? I would like to have , the $106.49 credited back to my Capital One card. How do I go about that that?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-06-09T21:40:04+00:00

    This is closer to the problem

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  2. Anonymous
    2025-06-06T23:52:40+00:00

    This issue has been resolved. Get my email out of your repeat file that send me the same message everyday for the last 2 weeks. Thanks

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  3. Anonymous
    2025-06-06T17:05:58+00:00

    This issue has been resolved. Get my email out of your repeat file that send me the same message everyday for the last 2 weeks. Thanks

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  4. Anonymous
    2025-06-06T15:48:42+00:00

    Ooooh my goodness! I will have to get my kids or grandkids to help me do THIS!=(

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  5. Anonymous
    2025-06-04T01:41:10+00:00

    It took me about 5 months but finally got it. I used my credit card when I purchased the computer from NEW EGG. Went PayPal using credit card. PayPal was no help. Lots of calls to Master Card. MS said I must be happy since I was still using it. WRONG.

    Kept after credit card. Sent them all my documents from when I purchased it. Scanned 13 pages showing when I purchased and the activation of 365, Finally MC accepted the fact that I was right. What a hassel.

    GOOD LUCK

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