I was double billed. How do I get a credit for that amount?

Anonymous
2024-03-21T22:16:36+00:00

On March 8, 2024 to gain access into my desktop it was stated that I needed to pay for my Microsoft service which had lapsed. At that time I was charged $79.43 which I placed on my capital one card.. Today I received a charge from Microsoft for the same service to the same address and devices in the amount of $106.49. If I had already paid, why am I being billed again 13 days later? I would like to have , the $106.49 credited back to my Capital One card. How do I go about that that?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-06-19T11:16:54+00:00

    double billing

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  2. Anonymous
    2024-06-17T15:44:37+00:00

    I have two charges on the same date for the same thing. I need a credit for one. Based on the posting, it may have been caused by hitting back on the browser. Nonetheless, I'd like a credit. Since I am billed monthly, could make the next payment.

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  3. Anonymous
    2024-06-05T16:54:24+00:00

    You charged me $106.99 and received payment from my debit card ending # 1693 expiring on 04/28/2024 on 5/20/2024. but yet you state that I still owe you that amount?? Something is wrong on your end that you are not recognizing the payment. My bank shows that the process was completed.

    PLEASE FIX THIS ASAP!!!

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  4. Anonymous
    2024-05-07T21:00:08+00:00

    Hi,

    I was charged three times for two windows pro upgrades. I needed an upgrade for my desktop and one for my laptop.

    Can you issue a credit for the 3rd charge $99 plus tax to my AMEX

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  5. Anonymous
    2024-04-29T14:35:33+00:00

    I found out I was beating on the wrong door. When you (I) purchase a game for XBOX there is a site on Microsoft where all your purchases are listed. There is an opportunity to dispute charges which I have done and have received a speedy refund.

    https://account.microsoft.com/billing/orders?ref=email&refd=account.microsoft.com

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