I was double billed. How do I get a credit for that amount?

Anonymous
2024-03-21T22:16:36+00:00

On March 8, 2024 to gain access into my desktop it was stated that I needed to pay for my Microsoft service which had lapsed. At that time I was charged $79.43 which I placed on my capital one card.. Today I received a charge from Microsoft for the same service to the same address and devices in the amount of $106.49. If I had already paid, why am I being billed again 13 days later? I would like to have , the $106.49 credited back to my Capital One card. How do I go about that that?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-03-06T18:49:05+00:00

    Please click the following https://support.office.com/en-us/home/contact?contactUsExperienceEntryPointAssetId=S.HP.Main Type Live Agent on the box scroll down the page and click Contact support. Click your product or service, then select Microsoft 365 and Office. Click Category and select Technical Support. Click Confirm. wait for a few minutes. Select Chat with support agent in your web browser or provide your phone number and support agent will call you.

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  2. Anonymous
    2025-03-06T15:50:50+00:00

    El 6 de marzo tuve un cobro por servicios mensuales y otro por suscripción anual. ¿Podrían devolverme la suscripción anual pagada ?

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  3. Anonymous
    2025-03-05T18:40:59+00:00

    Please click the following https://support.office.com/en-us/home/contact?contactUsExperienceEntryPointAssetId=S.HP.Main. Type Live Agent on the box, scroll down the page, and click Contact support. Click your product or service, select Microsoft 365 and Office, Click Category, and select Technical Support. Click Confirm. wait for a few minutes. Select Chat with support agent in your web browser or provide your phone number and a support agent will call you.

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  4. Anonymous
    2025-03-05T00:11:41+00:00

    It looks like Microsoft does this a lot! I was charged on cc in January and now am being told my billing will happen today.

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  5. Anonymous
    2025-02-15T21:29:09+00:00

    I was charged on January 5th and February 5th for 105.99 please have this corrected asap. In addition your phone number on my billing statement rings to a disconnected Verizon telephone.

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