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On March 8, 2024 to gain access into my desktop it was stated that I needed to pay for my Microsoft service which had lapsed. At that time I was charged $79.43 which I placed on my capital one card.. Today I received a charge from Microsoft for the same service to the same address and devices in the amount of $106.49. If I had already paid, why am I being billed again 13 days later? I would like to have , the $106.49 credited back to my Capital One card. How do I go about that that?
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I am going to credit card tomorrow. Wasted more time than what's it worth. Principal now.
I agree. They are totally useless. They're rude, do not care and are frustrating. I got resolution through my credit card company in the end.
Don't waste your time trying to contact MS it will just make you mad and discover they could care less about customer service.
I was double charged for Windows10/11 Pro on October 13th.
How on earth do I get a refund for the over charge?