I am being charged monthly for a 14 day microsoft trial ($16.89). What is this and why is it not showing up on my Microsoft account?

Anonymous
2024-01-03T15:01:48+00:00

I am being charged monthly for a 14 day microsoft trial ($16.89). What is this and why is it not showing up on my Microsoft account?

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS

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Anonymous
2024-04-22T20:14:29+00:00

I need to cancel my subscription please

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  1. Anonymous
    2024-05-06T19:10:47+00:00

    The charges are for their gaming subscription service called XBOX GAME PASS ULTIMATE. So at some point in time, maybe you gifted it to a child and never turned off auto-renewal. You can cancel/turn it off on this screen.

    Microsoft Account > Services and Subscriptions > Manage > Cancel Subscription.

    If it isn't under your email, it will be a family members Microsoft email that you will have to check. (I had to log into my son's Microsoft email)

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  2. Anonymous
    2024-04-19T22:28:29+00:00

    exactly the same situation, cant find my account snd card ite linked too, **** is this **** fr just got robbed 21.95 from unknown gimme money back, that was needed

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  4. Anonymous
    2024-03-23T17:16:48+00:00

    I’m being charged for something I did not ok on my discover account # ending in 7681 !!! Stop now !,, I have disputed this charge with my charge company

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