How to fix Scheduling poll Issue?

Anonymous
2024-02-23T20:52:56+00:00

Recently started using scheduling poll after Find Time was removed from Outlook. As someone who sends the poll, the process is a little lengthy and annoying, but otherwise--seems to provide me with the same things Find Time (i.e. notifications when people vote and quick scheduling option). My issue has to do with the users of the poll who are unable to vote as needed.

I was informed recently by a user who voted on a poll that when they clicked the link to vote, they were brought randomly to an outlook inbox and the poll was nowhere to be found. I had them do this in front of me and it did seem to just pull up an inbox in OWA, but no poll was found. This individual is using a mac; however, that is all the information I have regarding their device.

I cannot begin to trouble shoot this because I can't understand what is re-routing them to an inbox.

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  1. Anonymous
    2024-10-02T16:34:05+00:00

    What are they experiencing when you state, they couldn't access the poll? Is the end user given a "circling" animation that just leads to nowhere or are they redirected back to their Inbox. Also, are they using OWA or Desktop Outlook?

    Not sure if clearing browser cache or verifying it in incognito helps, but it's worth a shot.

    -M

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  2. Anonymous
    2024-10-02T16:45:04+00:00

    cleared browser cache and history.

    Poll links work sometimes, but most times direct to an Office365 log-in page, then when we log in, we are redirected to our email inbox as described by other commenters.

    I've also tried removing the setting requiring verification of poll responders with same problem.

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  3. Anonymous
    2024-10-02T18:19:48+00:00

    It's very interesting you brought up this point because both scenarios are happening. For me, when I try to access, I am being redirected to my inbox half the time, and the other time, I am redirected to my SSO login screen where I can never clear it (it will tell me that i'm successfully logged out but there are no buttons for me to resign in under a different credential) and log into the right account.

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  4. Anonymous
    2024-10-03T07:55:23+00:00

    Its works on phone but not with the computer

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  5. Anonymous
    2024-10-03T11:56:09+00:00

    Worked once or twice on phone for me then stopped, others in the poll couldn't access with phone or browser. Two out of ten submitted responses so it worked for them.

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