How to fix Scheduling poll Issue?

Anonymous
2024-02-23T20:52:56+00:00

Recently started using scheduling poll after Find Time was removed from Outlook. As someone who sends the poll, the process is a little lengthy and annoying, but otherwise--seems to provide me with the same things Find Time (i.e. notifications when people vote and quick scheduling option). My issue has to do with the users of the poll who are unable to vote as needed.

I was informed recently by a user who voted on a poll that when they clicked the link to vote, they were brought randomly to an outlook inbox and the poll was nowhere to be found. I had them do this in front of me and it did seem to just pull up an inbox in OWA, but no poll was found. This individual is using a mac; however, that is all the information I have regarding their device.

I cannot begin to trouble shoot this because I can't understand what is re-routing them to an inbox.

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  1. Anonymous
    2024-10-02T16:34:05+00:00

    What are they experiencing when you state, they couldn't access the poll? Is the end user given a "circling" animation that just leads to nowhere or are they redirected back to their Inbox. Also, are they using OWA or Desktop Outlook?

    Not sure if clearing browser cache or verifying it in incognito helps, but it's worth a shot.

    -M

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  2. Anonymous
    2024-10-02T16:21:41+00:00

    We are having this issue and cannot use Scheduling Poll until I'm confident it is fixed.

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  3. Anonymous
    2024-10-02T14:00:12+00:00

    If it was deployed over the weekend, then no, it didn't work because a colleague messaged me on Monday (September 30th) to say she couldn't access the poll. :/

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  4. Anonymous
    2024-10-02T13:48:48+00:00

    Folks,

    Microsoft contacted me earlier this week about a fix they deployed during the weekend. Any chance someone could try it out and see if it is fixed for your end users?

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  5. Anonymous
    2024-10-01T18:38:14+00:00

    Actually switched to Mail.app to Outlook last week mostly for the convenience of the Scheduling Poll feature.

    For the last couple of days I am experiencing the same issue on my MacBook, both when Voting for others polls or checking my own polls.

    The link seem to be working when opened from mobile. My colleagues (outside my organization) are having the same issue on PC or Android.

    I really wish to be fixed soon.

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