How can I contact the Complaints Department?

Reported
Anonymous
2024-02-22T00:36:59+00:00

I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

117 answers

Sort by: Oldest
  1. Anonymous
    2024-07-08T21:39:32+00:00

    I am trying to email an attachment from my work email to my cell phone email. It won't accept my info. It wants me to sign in but I cannot give or remember information they want. I am a senior with memory issues.

    0 comments No comments
  2. Anonymous
    2024-07-11T20:36:06+00:00

    I want a refund I did not approve purchase and there was no notification sent to me.

    I have attached a copy of the non approved purchase. Because this was taken without notice and approval I cannot buy food. This is not good to make people go hungry I wish to lay an official complaint.

    0 comments No comments
  3. Anonymous
    2024-07-12T05:01:54+00:00

    I have a serious complaint regarding the continual pop up advertising of inappropriate prompts re CONTROVERSIAL SPORTS PHOTOS THAT CROSSED THE LINE. Exhibiting female genitalia is poor taste. What the F....! Show some dignity, integrity in what you show Microsoft. Bloody disgusting.

    0 comments No comments
  4. Anonymous
    2024-07-13T04:04:04+00:00

    Dear Microsoft,

    Your customer service staff Kal, has called me on numerous occasions to ans my qns instead of emailing me.

    First of all, its overseas call and its very expensive.

    Secondly, he called without solutions, its a waste of my time and money.

    Thirdly, why he cannot reply email instead, and has to keep calling?

    Previous rounds when he called with no solutions, I already told him overseas call is very expensive.

    Can you pls ans????

    0 comments No comments
  5. Anonymous
    2024-07-13T17:40:17+00:00

    I want to know why the Windows key + H function does not work anymore for writing letters dictating letters if there's a way to fix this please tell me how . and it dose not work in just one of my computers

    all 5 of my computers . and we chech the mic setting and the mic is working fine

    It also tells me that I'm not on on the Internet when I am it errors out

    0 comments No comments