How can I contact the Complaints Department?

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Anonymous
2024-02-22T00:36:59+00:00

I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-07-08T01:49:34+00:00

    Dear Microsoft,

    OneNote for windows 10 has recently disappeared from my, and many others, laptops. This is because the laptops we are using are not Windows 10. I have done a survey, and 9/10 students prefer the OneNote for Windows 10. I present that Microsoft changes the look, and abilities, of the current OneNote to match those of OneNote for Windows 10.

    Thank you,

    Charlotte.

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  3. Anonymous
    2024-07-08T11:48:55+00:00

    I have tried so many times to get to the admin centre using the various links shown e.g by Sherry Chen. On each occasion I am asked to log in and it then tells me I cannot use a personal account but need to sign in with a business account. I DO NOT HAVE A BUSINESS ACCOUNT.

    How do I get in touch with Microsoft? Just give me a telephone number or an e-mail address. It is ridiculous to have no means of contacting Microsoft if you are unable to log in to a personal account.

    will someone at Microsoft please help NOW?

    Albert

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  4. Anonymous
    2024-07-08T13:47:06+00:00

    Did you ever get this resolved? I had a lifetime licence bought years ago. It forced me to update the software, when i did, it has started to demand a monthly payment for me to receive what i paid for many years ago outright!

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  5. Anonymous
    2024-07-08T14:22:05+00:00

    My problem is unresolved because nobody from Microsoft has been in touch yet. I live in hope but will not hold my breath. I am trying to cancel my Teams subscription but there is no possible way mentioned on the Microsoft support site. It seems easy ti sign up but impossible to cancel. All the links given by others on the forum always ask you to sign in then say you cannot sign in with a personal account! RIDICULOUS

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