How can I contact the Complaints Department?

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Anonymous
2024-02-22T00:36:59+00:00

I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  2. Anonymous
    2024-07-01T00:01:09+00:00

    I bought Minecraft from your official website and have paid the 30$ and I have downloaded the Minecraft launcher and when I open it, it send me to a error screen saying I didn't buy Minecraft and now when I try to login to my Microsoft account it just logs me out automatically and now im missing 30$ and Minecraft is telling me to pay another 30$ when your game is defiantly not worth 60$ total and I feel like even if I do buy it it will say another error and make me pay again so I just want a full refund so I don't have this headache again

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  4. Anonymous
    2024-07-02T23:32:36+00:00

    Thinking about switching to ps5 as you guys can't stay on top of your own **** problems 6 hours xbox has been down so.e of us streamers need this to up but to make money to survive in life ****

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  5. Anonymous
    2024-07-07T23:06:46+00:00

    I would like to file a complaint against an indavidual that works for microsoft

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