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I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?
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i bought rainbow 6 siege for about 15$ when it was on sale and i bought it when i had game pass ultimate. but now my game pass has ran out and when i try to get in a game of seige it says i need to get game pass
Martin, I resorted to cancelling the bank debit as a fraudulent transaction. That prompted Microsoft to send me an e-mail from a "do not reply" address saying that my payment had been declined and that i needed to go to the admin address to amend or modify the card details! Fat chance! The whole point is I cannot get to the admin centre to cancel or amend or do anything. They seem totally oblivious of the fault in their system and make it impossible to talk or contact anyone to complain. I shall cancel any future attempts to take money too.
Thanks for this and for taking the time to reply to me. My thoughts exactly...I will cancel their payments. Thanks again.
So i bought
Minecraft and it says I did not buy it so can I get a refund on a $25 gift card
I'm trying to unlock my Microsft account but uanble as everytime It's showing that the service is not working right now. Kindly help to unlock my account so that I can use it. Thanks.