How can I contact the Complaints Department?

Reported
Anonymous
2024-02-22T00:36:59+00:00

I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

117 answers

Sort by: Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2024-08-31T03:03:05+00:00

    This is a complete JOKE. I bought MS Word 365 Personal. It will not transfer any documents to another computer. So I buy Office 365 Personal.

    This program is so antagonist to other programs, the database I use for my documents will not work with Office because Microsoft refuses to allow people to use their programs on their own machines, now you MUST use the CLOUD and give Microsoft access and control over your data, your programs, and your ability to integrate other programs into MS word. Individual users are **** because MS wants to pull every single last drop of money out of you before you die- and give you nothing in return. By the time I'm 80 years old, I will have paid Microsoft hundreds of thousands of dollars for what? Ability to access the materials, documents, and information that *I* (NOT MICROSOFT) created.

    Microsoft is now a **** product. Time to call in DOJ's antitrust division because this is ridiculous!!!

    0 comments No comments
  3. Anonymous
    2024-09-08T21:37:46+00:00

    Hello Dr. Rasid,

    Same **** for me with MSFT. Look at the boards, they're full of MSFT caused problems. I'm thinking of starting a class action suit against them. Let me know if you're interested.

    0 comments No comments
  4. Anonymous
    2024-09-10T12:41:51+00:00

    Even after complete both virtual training program by same mail Id even though do not get coupon code

    0 comments No comments
  5. Anonymous
    2024-09-10T20:04:09+00:00

    I cannot contact anyone regarding my Teams Essential subscription. The Teams account isn't working and I cannot log in to contact customer support, i.e. it won't let me log in. This is truly pathetic. The only thing you're doing is taking money.

    0 comments No comments