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I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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There customer support service is absolutely shocking
I'm trying to get full refund on an app which I never purchased it amounts too £240.48 and I'm getting fobbed off too it had emails from SRILATHA R, achraf then spoke too ali ,justin ,achraf they put me on hold someone came on call spoke in different languages but phone down on me
I have had money taken out my account without my permission.
You took the money from my card details stored in my computer without my permission.
You have not told me what service you provide and what I am paying for.
I find this an unauthorised transaction as you should have asked me if I wanted the service you provided and to have asked me for my bank details .
I don’t know what I am even paying for.
I am really unhappy with the way you went about this.
Please can I have a response from you.
Louise Bainbridge
Complaint about a Company You own now.
I want to complain about Bethesda which Microsoft now owns. My specific complaint is that i cant use the Skyrim Creation Kit via GOG and you want to make me buy dodgy spyware from Valve/Steam. Bethesda is deliberately blocking such an outcome and that sucks and that is being polite about it. i therefor cant Mod the game as I would like to That is if Steam actually works and it doesn't.
I will not buy the game on Valve/Steam as I keep getting Fatal download error and have been getting such for months. I thus cant play any of the 6 games I bought on Steam. Please make it so that Bethesda will allow the Skyrim Creation Kit on GOG so I can Mod the game.
Yours a fed up Bethesda/ Microsoft Customer.
I am frustrated that Microsoft imposes changes that cause inconvenience, e.g. now there is 'quick access' to Teams sites on the 'save a copy' menu, requiring extensive scrolling to get to 'browse' and the destination folders I need. I don't have control of how many of these Teams sites I am a member of in my organization, so it is a long list. I want to get help removing it but I cannot surmount the wall created by their licensing model: an administrator of my organization has to do so on my behalf. This is NOT user friendly.