How can I contact the Complaints Department?

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Anonymous
2024-02-22T00:36:59+00:00

I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  2. Anonymous
    2025-01-15T17:45:55+00:00

    Dear Microsoft developers. I am angry enough to yell and scream out of my lungs right now. I am an IT Tech with a long history of IT experience. I will like to know why in the devil do you people keep pushing your d*mn updates every time I am in a middle of an online test? every time I am studying online? The list can go on and on? what is your agenda? ****? its not funny to have a zero your test because Microsoft decides to shut down or ddos when I am in the middle of something important? This s.. has to stop. Do I need to to document using forensic software to prove my point? Do i need to create a rant online so I can get anyone's attention? I am so fed up with this B.S in 25 years its all the same, B.S. from Microsoft nothing change. So much time spend on spying on ppl and not truly helping. As a long time consumer and user i wish to be able to go online without being push to use this or that. And don't ever get me started with all the amount of work homework, payments and the list goes on interrupted just because of a freaking update? Thank You.

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  3. Anonymous
    2025-01-10T15:28:15+00:00

    I keep these emails, and it does not make a difference, I still need to talk to a person, and you are providing with one.

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  4. Anonymous
    2025-01-10T13:52:46+00:00

    I am having problems too.

    I have just been on the chat about an unknown charge and sh his unable to help. Said I need to contact the commercial team. However, the numbers take me to technical support who are asking if it's a professional or personal computer issue. Its neither, its an account charge I do not recognise.

    Has anyone managed to get an email address?

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