How can I contact the Complaints Department?

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Anonymous
2024-02-22T00:36:59+00:00

I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-11-05T15:06:09+00:00

    Try the Missrepresentation Act or the Unfair Contract Act section 7.

    Regards

    Tony BA(Hons) Law CII (Claims Faculty)

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  2. Anonymous
    2024-09-27T19:18:27+00:00

    I'm sending this email to voice to frustration with the lack of support received from Microsoft. We are told to go online and request help, and an agent asks one question, you answer them, and don't hear from them anymore. This is ridiculous. I need to speak with a live person. Who I can I get a liver person on the phone. Help has not provided any help!

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  3. Anonymous
    2024-06-25T09:45:45+00:00

    Hello

    I want to know how I can remove the sharing notification box at the top of the teams meeting screen as it blocks tabs and other aspects that I need to access while on a teams meeting call. I am unable to use the classic anymore which did not have this problem... It is so infuriating

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  4. Anonymous
    2024-06-04T23:23:02+00:00

    Hi I've just finished building my custom built computer and downloaded windows 11 23h2 and it has bricked my router and computer why keep building new versions without getting the bugs out first people should have a right to put whatever program or version they feel fit but how can we when you constantly force people to upgrade when we dont want to the 23h2 has a Trojan horse in the kernel 32 system and keeps deleting DLL files please sort it before rolling out new versions

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