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Why do I keep getting these messages in my email:
We received your request for a single-use code to use with your Microsoft account.
Your single-use code is: 123456 [I changed this]
If you didn't request this code, you can safely ignore this email. Someone else might have typed your email address by mistake.
Thanks,
The Microsoft account team
Privacy Statement: https://go.microsoft.com/fwlink/?LinkId=521839
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have received over 25 notifications that a single use code has been requested. how can we stop this?
This is a concerning matter. Looking at my recent activities shows almost 20 attempts every day and unsuccessful log-in, coming mostly from China. Is there any solution for this? What if one day, it will be a successful attempt?
Hi Blessing, Thanks for your information. I just checked my recent activity.
I haven't even left New Zealand this year
Recent activity
9/14/2024 3:28 AM
Unsuccessful sign-in
Italy
9/11/2024 4:28 PM
Unsuccessful sign-in
China
9/9/2024 6:03 AM
Unsuccessful sign-in
China
9/8/2024 3:41 PM
Unsuccessful sign-in
China
9/4/2024 2:03 PM
Unsuccessful sign-in
China
9/4/2024 1:34 PM
Unsuccessful sign-in
China
8/28/2024 4:22 PM
Unsuccessful sign-in
Bangladesh
8/26/2024 11:30 AM
Unsuccessful sign-in
United States
8/23/2024 3:48 PM
Unsuccessful sign-in
Germany
8/22/2024 10:02 PM
Unsuccessful sign-in
China
8/22/2024 10:02 PM
Unsuccessful sign-in
China
8/22/2024 10:02 PM
Unsuccessful sign-in
China
8/22/2024 10:02 PM
Unsuccessful sign-in
China
8/22/2024 10:02 PM
Unsuccessful sign-in
China
Thanks to everyone who has contributed to helping on this. I followed the instructions to check the activity on my account after I got a few emails saying I requested a SUC. I found two recent successful attempts which were definitely not from me. I have changed my password.
Both oe the suucessful attempts are from places where I have never logged in. The Postal Code is the same as that of my ISP, but the devices which logged in are never the devices that I would use for logging in to Microsoft. The browsers used for the successful log-ins were also ones that I never use.
Microsoft refuses to help because there were two successful attempts, and MS simply says I have used the IP address before.
Is there any other way to investigate?
Hi JTSTBC, Thank you for reaching out to us. I am Blessing, an independent advisor here and a Microsoft user like you. Sorry for the inconvenience. Many users have reported this issue. Microsoft advices users to ignore the single use codes if you did not request it. If you are worried that someone else might be trying to access your account, go to the Recent activity page; https://account.live.com/Activity Find link to learn about how to keep your Microsoft account safe and secure, also strengthen it against attacks: https://support.microsoft.com/office/628538c2-7006-33bb-5ef4-c917657362b9 Hope this helps! Give back to the community, help the next person who has this problem by indicating if this answer solved your problem. Click Yes or No below.
It seems my account has had many unsuccessful attempts from China, Brazil, United States and even someone who attempted an automatic sync a few times from Germany. Is there no way to report or block these attempts?? --Even Google has a "This was Me" option.
Feels a bit ridiculous that we just have to sit on our hands whilst hackers try various attempts to access our accounts, regardless of password changes or two factor auth. If two factor auth is active, it shouldn't even show me the email request.
This whole thing just causes an unnecessary amount of anxiety.