Error code 29 when starting O365

Anonymous
2023-12-05T02:59:44+00:00

I get this message every time I start Word or Excel and enter my valid email account name:

Apps show correct account when I acknowledge and enter program.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-02-13T13:48:36+00:00

    I have not opted into CoPilot and have been getting this error for at least 5 - 6 months.

    Don't think it is related to CoPilot.

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  2. Anonymous
    2024-02-13T19:42:33+00:00

    Hi,

    with the latest updates (KB5034467, KB5034765, and KB5035120), the problem has disappeared in my case.

    Perhaps, it works for you as well?

    Best

    Elmar08

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  3. Anonymous
    2024-02-14T01:39:24+00:00

    After updating to the latest version of Office, the issue was resolved, error code 29 no longer appears, and Copilot can be used normally under the family version account.

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  4. Anonymous
    2024-02-14T02:22:17+00:00

    Updated Office365 just now and still have the Error 29 showing. Another Microsoft "undocumented feature" continues to annoying us.

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  5. Anonymous
    2024-02-14T03:59:47+00:00

    Have you attempted a restart as yet or are just referring to the Web based online 365 display? Cheers

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