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I get this message every time I start Word or Excel and enter my valid email account name:
Apps show correct account when I acknowledge and enter program.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
After updating to the latest version of Office, the issue was resolved, error code 29 no longer appears, and Copilot can be used normally under the family version account.
Hi,
with the latest updates (KB5034467, KB5034765, and KB5035120), the problem has disappeared in my case.
Perhaps, it works for you as well?
Best
Elmar08
I have not opted into CoPilot and have been getting this error for at least 5 - 6 months.
Don't think it is related to CoPilot.
No use, I already tried it. Once you opt copilot, your license is already ruined.
Same problem here... I activated Copilot Pro subcription and then I tried to make it available on O365 apps... However when I try to update the license.. I got the error 29. I've reinstalled, etc... without luck... thinking to remove copilot license because it is so clear that the product is still a beta...