Error code 29 when starting O365

Anonymous
2023-12-05T02:59:44+00:00

I get this message every time I start Word or Excel and enter my valid email account name:

Apps show correct account when I acknowledge and enter program.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-05-16T12:36:01+00:00

    Dear all,

    the Error 29 could be solved:

    1). open command prompt as Admin

    2). cd c:\Program Files\Microsoft Office\Office16\

    3). cscript ospp.vbs /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

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  2. Anonymous
    2024-02-20T21:57:26+00:00

    Same issue with one of my users, it's device specific.
    Uninstalled O365, reinstalled
    signed out / signed back in, removed everything from windows credential manager

    ran the https://aka.ms/SaRA-OfficeUninstall-sarahome  tool also ran all the suggestions here: https://aka.ms/SaRA-OfficeActivation-sarahome

    Still got error code 29 any time trying to activate the license for the user on their computer.

    Solution: (this is heavy handed and time consuming, but the only option at this point:) backup the users profile, documents, desktop items, export browser settings, anything user specific. Log out of the user account as on as an administrator, go to the advanced tab under system properties / click settings under user profiles and delete the user profile. https://prnt.sc/u1yqhX_JlozW  after the profile is deleted, log the user on again, a brand new profile is created and the Office 365 apps work. restore all the settings you backed up prior to deleting the profile.

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  3. Anonymous
    2024-02-14T05:39:22+00:00

    I can confirm, this issue exists no more for me. Both Windows and Mac versions are working perfecrtly, for now.

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  4. Anonymous
    2024-02-14T03:59:47+00:00

    Have you attempted a restart as yet or are just referring to the Web based online 365 display? Cheers

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  5. Anonymous
    2024-02-13T19:42:33+00:00

    Hi,

    with the latest updates (KB5034467, KB5034765, and KB5035120), the problem has disappeared in my case.

    Perhaps, it works for you as well?

    Best

    Elmar08

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