Stop the Family Feature Pop Up

Anonymous
2023-09-16T00:51:54+00:00

Every time I turn on my computer, the "sign in Microsoft Family Features" pops up. I have tried:

  • Removing myself from family group per https://account.microsoft.com/family/home (already listed as an adult there)
  • Checking start up options (doesn't show up)
  • Looking at uninstalling Microsoft Family Features (doesn't show up)
  • Deleting the Microsoft Family Feature folder
  • Telling my firewall not to let it through

Every time I did one of these steps, I turned off and back on my computer, and still each time it persisted. Make it stop!!!

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-08T15:04:19+00:00

    please turn off the microsoft familyfeatures

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  2. Reported
    Anonymous
    2023-09-21T20:29:22+00:00

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Regards 

    Jason Guer 

    Microsoft Community Moderator

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  3. Reported
    Anonymous
    2023-09-18T14:23:50+00:00

    Hello La Joan

    Thank you for posting in Microsoft Community.

    I understand that you have an issue stopping the Microsoft Family features pop-up when turning on the computer. Let’s work together in finding the best resolution to this issue.

    To stop the Microsoft Family Features pop-up from appearing every time you turn on your computer, you can try the following steps:

    • Press the Windows key + R to open the Run dialog box.
    • Type "netplwiz" and press Enter.
    • In the User Accounts window, select your account and uncheck the box that says "Users must enter a user name and password to use this computer."
    • Click Apply and enter your password if prompted.
    • Restart your computer and check if the pop-up still appears.

    If the above steps do not work, you can try disabling the Microsoft Family Features service by following these steps:

    • Press the Windows key + R to open the Run dialog box.
    • Type "services.msc" and press Enter.
    • In the Services window, scroll down and locate the "Microsoft Family Features" service.
    • Right-click on the service and select Properties.
    • Change the Startup type to "Disabled" and click Apply.
    • Restart your computer and check if the pop-up still appears.

    We look forward to your next response.

    Regards,

    Jason Guer

    Microsoft Community Moderator

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