Stop the Family Feature Pop Up

Anonymous
2023-09-16T00:51:54+00:00

Every time I turn on my computer, the "sign in Microsoft Family Features" pops up. I have tried:

  • Removing myself from family group per https://account.microsoft.com/family/home (already listed as an adult there)
  • Checking start up options (doesn't show up)
  • Looking at uninstalling Microsoft Family Features (doesn't show up)
  • Deleting the Microsoft Family Feature folder
  • Telling my firewall not to let it through

Every time I did one of these steps, I turned off and back on my computer, and still each time it persisted. Make it stop!!!

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-03-18T00:28:18+00:00

    I followed the first steps, but instead of unchecking the box that says "user must enter a username and password to use this computer" on my account I deleted it. Now I can't enter my account, is there anyway to fix this

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  2. Anonymous
    2024-03-16T13:40:27+00:00

    Same problem. I couldn't fine "Microsoft Family Features" . Strange. And it's just making me mad b/c it's keep popping up every 30 second max.

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    20+ people found this answer helpful.
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  3. Anonymous
    2024-03-14T20:18:10+00:00

    i tried brave for the first time but this shows up

    there must be a use app whithout limts

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  4. Anonymous
    2024-03-14T18:59:46+00:00

    I have tried these steps but they do not work. I still get the popup. During a proctored final exam, it popped up and I got flagged for cheating. I may be expelled from school because no one could help me figure out how to prevent the popup. How do I prevent this popup from happening? I am fed up with this. I have already performed these troubleshooting steps and Microsoft Family Features does not show up within them.

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  5. Anonymous
    2024-03-12T09:18:32+00:00

    Hello La Joan

    Thank you for posting in Microsoft Community.

    I understand that you have an issue stopping the Microsoft Family features pop-up when turning on the computer. Let’s work together in finding the best resolution to this issue.

    To stop the Microsoft Family Features pop-up from appearing every time you turn on your computer, you can try the following steps:

     

    • Press the Windows key + R to open the Run dialog box.
    • Type "netplwiz" and press Enter.
    • In the User Accounts window, select your account and uncheck the box that says "Users must enter a user name and password to use this computer."
    • Click Apply and enter your password if prompted.
    • Restart your computer and check if the pop-up still appears.

     

    If the above steps do not work, you can try disabling the Microsoft Family Features service by following these steps:

     

    • Press the Windows key + R to open the Run dialog box.
    • Type "services.msc" and press Enter.
    • In the Services window, scroll down and locate the "Microsoft Family Features" service.
    • Right-click on the service and select Properties.
    • Change the Startup type to "Disabled" and click Apply.
    • Restart your computer and check if the pop-up still appears.

    We look forward to your next response.

    Regards,

    Jason Guer

    Microsoft Community Moderator

    I am having the same problem with microsoft family and safety, it asks me to log in, when i enter my laptop password it dissapears and re apears in a few seconds, and while doing so, closes all of my other applications, which hinders me from using my laptop at all.

    the box in netplwiz is unchecked and i cannot find this program within the services window, i see a bunch of microsoft services, however Microsoft Family Features, is not one of them.

    i hope sincerely that there is way to stop this

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    90+ people found this answer helpful.
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