Stop dialog popup "Microsoft respects your privacy"

Anonymous
2023-08-14T23:02:28+00:00

I'm on a Windows 11 PC

Every time I start outlook, word, excel, etc the below dialogs appear. Once I have clicked through all the options the toolbar has this notification under it;

For a start "Restart Office" is not very clear, because there is no office app. So I assume it means close and restart all running office applications. Which I did but the dialogs continue to appear each time I start one of the apps.

I have since tried;

  1. Restarting PC
  2. Office Repair
  3. Office Repair online (it uninstalled office and then couldn't go any further so I had to download and reinstall office)
  4. Reinstall of office

Does anyone know how to fix this so it no longer appears at the start of office 365 apps

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2023-09-28T13:59:07+00:00

    Okay, I don't have any experience with a MAC but...the symptoms you experience are the same for Microsoft users. Close all Micrsoft applications (Outlook, Word, etc.). Make sure you also log in/out of any Microsoft application on any other devices you use (iPad, iPhone, etc.). Log into each (if you have more than one) OneDrive account. Then log out. Do this for every Microsoft email address (OneDrive) you have. Once you have logged in/out of each account, start any Office program and work through the Privacy prompts. If you have logged in/out of all OneDrive accounts on all your devices, and restart an Office application, work through the prompts, you should be good to go.

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  2. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-09-28T08:48:21+00:00

    Thank you for your response. I'm using Outlook for Mac (alternating betweeen "Legacy Outlook" and "New Outlook"). Both cause me error messages since I've added a new personal account with a personalized e-mail address. Legacy Outlook says "Something went wrong. [2002]" and the New Outlook asks to "Restart the application" because of some "Privacy Settings." I can't properly use either version of Outlook for Mac anymore.

    Daniel,

    Since you are using Outlook for Mac, I recommend that you post in the Outlook for Mac forum:

    https://answers.microsoft.com/en-us/outlook_com/forum/outlk_Mac?sort=LastReplyDate&dir=Desc&tab=All

    When you use the Ask a new question link, verify that Outlook is selected as the product name.

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  3. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-09-28T08:46:27+00:00

    JFR1951,

    My previous reply was directed to Daniel_NYC_1978.

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  4. Anonymous
    2023-09-28T08:15:58+00:00

    Thank you for your response. I'm using Outlook for Mac (alternating betweeen "Legacy Outlook" and "New Outlook"). Both cause me error messages since I've added a new personal account with a personalized e-mail address. Legacy Outlook says "Something went wrong. [2002]" and the New Outlook asks to "Restart the application" because of some "Privacy Settings." I can't properly use either version of Outlook for Mac anymore.

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  5. Anonymous
    2023-09-28T08:06:17+00:00

    I'm not sure what version you are running but I have Office 365 which has the "File > Office Account". It should be located at the top left of your screen when you start Outlook. If not, the opening screen has been changed...not sure how that would have happened. When you click on "File", the "Office Account" will be in the left menu bar, near the bottom of the screen.

    I don't have the MAC version.

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