Explorer.EXE This file does not have an app associated with it for performing this action.

Anonymous
2023-09-26T09:11:15+00:00

Hi all, if you have been getting this image/pop up

Explorer.EXE This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page.

We are pretty sure it is due to OneDrive.

What the issue is with it - we are not sure - any ideas on how to fix this, that would be great!

Once we find a fix, I will mark as solution so others can take a look and see

Thanks,

Microsoft 365 and Office | OneDrive | Other | Windows

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  1. Anonymous
    2023-11-13T19:25:22+00:00

    I've been having the same problem and keep getting these pop-ups at random. After some googling, I found this blog post that has a few solutions to try. The only thing I could try was updating File Explorer Options to open file explorer to This PC per suggestion number 4. Maybe this will help?

    https://www.koskila.net/how-to-fix-this-file-does-not-have-an-app-associated-with-it-for-performing-this-action-in-windows-10-11/

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  2. Anonymous
    2023-11-13T10:48:03+00:00

    Another user has reported this

    It feels like it is spreading terminally

    Any one know a fix?

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  3. Anonymous
    2023-10-24T13:51:17+00:00

    Hi All,

    It has been a long time but this issue is still happening and cannot be replicated

    It is fact random

    There are no links between the users - I have checked OneDrive versions and all are on pretty much different versions...

    This issue seems terminal

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  4. Anonymous
    2023-09-26T13:51:41+00:00

    Dear leuan McGuckin,

    Thanks for writing back and updating with us.

    As per the further updates, we would like to appreciate for sharing the detailed information about the troubleshooting steps tried and since the problem is happening with every users in the organization, there is should be some compatible issue with the Windows component and OneDrive sync client.

    If your colleague is able to reproduce the same problem even after trying the steps mentioned in my previous reply, I believe the problem need to be further investigated by the related development team by collecting the OneDrive logs and Fiddler logs.

    So, I suggest you raise a support ticket from the Office 365 admin center, where the related team will collect the Fiddler logs and find out the cause of the problem.

    Reference: Get support - Microsoft 365 admin | Microsoft Learn

    Note: To create a support ticket, you need to have admin privileges and if you aren’t admin of your Office 365 organization, please contact the admin of creating a new ticket.

    Moreover, if you find a solution, please provide here so we can mark your answer as it will be helpful to other members in this community with same problem.

    Appreciate your patience and understanding. Have a great day!!

    Best Regards,

    Sophia

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  5. Anonymous
    2023-09-26T13:15:52+00:00

    As an FYI to all users with this issue:

    The following that has been tested does not work:

    Methods We Have Tried:

    • SFC Scannow (Failed)
    • Profile Reset (Failed)
    • Take BitLocker out (False lead)
    • Check LNKFILE on Reg Edit (Failed)
    • Check Folder/explore/command on Reg Edit (Failed)

    When resetting the sync client, it replicates the issue and pops up with 5-6 of them at one time

    I will however forward this on to my colleague :)

    Maybe my colleague is doing it a different way, I am not too sure - Will keep you updated!

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    6 people found this answer helpful.
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