I got three $50 dollar charges to my microsoft charges that I cannot get more details on

The same thing happened to me, I have 6 $50 charges. I reported the fraud to the bank and they are sending me a new card. I was looking through my emails to see if anything stood out for billing, the only thing I found was an email from Microsoft saying a "Mallory Hill" accepted my invitation and joined my Family Group, and then 6 minutes later another email saying that she left my Family Group. I don't know what a Family Group is and I never invited anyone. So I am wondering if Microsoft was hacked and they gained access to our accounts. I tried calling the Microsoft Store support line, but it was an automated message that said that they couldn't help me and to go to help.microsoft.com...but that was a waste of time.

Same here. I got 3, $50 charges and my bank canceled my card. I got a notification that "Kayla Schmidt" joined my family account then another that she left the family account. I dont know who that is. Has anyone gotten ANY help from Microsoft?

Not a single oz of help from anyone at Microsoft. It’s almost as if it’s a coverup. They have been hacked and don’t want it leaked or something. The fact you can hardly get someone on the phone and when u do, the send u in circles to automation and the automation side of this platform isn’t working with this issue and no one is willing to help any of us get to the bottom of how to get our money back.