OneNote Web Clipper will not sign in

Anonymous
2023-07-25T10:30:47+00:00

OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.

It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:

After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".

I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.

Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2023-10-07T20:32:24+00:00

    This has started failing for me too - yesterday

    Very annoying since I use it a lot

    • have had no issues with it for years and then suddenly

    In both Edge and Chrome I can't sign in to Web Clipper using my M365 "work or school account"

    Works fine with my personal "Microsoft account"

    (but the notebooks I want to clip to are not in that account)

    I've tried i

    • using it in "in Private window"
    • explicitly giving various URLs 3rd party cookie access
    • using the Chrome extension in Edge
    • removing the extension and adding it back again
    • windows update
    • reboot machine
    • restart Edge

    all with no luck so far

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  2. Anonymous
    2023-07-28T22:26:27+00:00

    It appears that Microsoft has also removed the OneNote Web Clipper extension for Firefox. Trying to force us to use only Edge, that for now does not have a way to add the Clipper. Maybe it's time to ditch OneNote altogether.

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  3. Anonymous
    2023-07-27T16:17:42+00:00

    Same problem here w/both Chrome and Edge...been broken for about a week.

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  4. Anonymous
    2023-07-27T14:35:32+00:00

    It's a bug. Wait for a fix.

    Bernd

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  5. Anonymous
    2023-07-25T11:05:46+00:00

    Hello Elmo B,

    Welcome to Microsoft Community.

    I am a Microsoft user just like you, I hope you are doing well?

    Sorry for the inconvenience. I will recommend you remove the OneNote Web Clipper extension from Edge and download it again.

    Click 3 dots (eclipse) > Extension > Manage Extension

    Please let me know if you need more assistance.

    Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Warm Regards

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