I think my Microsoft account has been hacked

Reported
Anonymous
2023-07-26T08:29:11+00:00

* Locked

Hi,
I cannot access my Microsoft 365 account anymore.
I think my account has been hacked because when I try recovering the password, the email displayed is apparently from a Czech Republic domain (.cz). However, I have never had any .cz email.
I would like to please help me recover my Microsoft account access, so that I can get back to using it.
Thank you for your support.
Kind regards
Umberto

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

120 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Don Varnau 19,930 Reputation points Volunteer Moderator
    2024-01-08T01:54:43+00:00

    Javier Mendizábal wrote:

    Mi cuenta de correo yahoo ha sido jaqueada...¿Cómo puedo recuperarla?

    My yahoo email account has been hacked... How can I get it back?

    Sorry. We here at Microsoft Community can't help you with your Yahoo Email account.

    Start here: https://help.yahoo.com/kb/new-mail-for-desktop

    Don

    0 comments
  3. Anonymous
    2024-02-01T16:36:24+00:00

    How do I contact Microsoft support via phone. I cant find the form you were speaking of.

    0 comments
  4. Don Varnau 19,930 Reputation points Volunteer Moderator
    2024-02-01T23:31:56+00:00

    How do I contact Microsoft support via phone. I cant find the form you were speaking of.

    Here's the article you need.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 

    Use the interactive tool before trying to get help from Microsoft Support.

    Microsoft Agents will generally not help with account problems. They will refer you to forms/tools.

    Content below is written specifically for email accounts but seems to apply to all accounts.

    Microsoft Support contacted via phone or chat won't be able to help you with this.

    In this article https://support.microsoft.com/en-us/account-billing/contacting-support-for-a-microsoft-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f 

    is the warning that

    "Important:****To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."

    Don

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more