I think my Microsoft account has been hacked

Reported
Anonymous
2023-07-26T08:29:11+00:00

* Locked

Hi,
I cannot access my Microsoft 365 account anymore.
I think my account has been hacked because when I try recovering the password, the email displayed is apparently from a Czech Republic domain (.cz). However, I have never had any .cz email.
I would like to please help me recover my Microsoft account access, so that I can get back to using it.
Thank you for your support.
Kind regards
Umberto

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-11-08T00:11:02+00:00

    xoxonth wrote:

    hotmail.com

    Here's the article that might help you.

    How to recover a hacked or compromised Microsoft account

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 

    Don

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  2. Anonymous
    2023-11-08T15:00:21+00:00

    I have been on your support 2 times. There has been no questions as to helping me recover my email account.....or re verify it.

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  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-11-08T18:59:18+00:00

    Karen Grass wrote:

    I have been on your support 2 times. There has been no questions as to helping me recover my email account.....or re verify it.

    Sorry but Microsoft Support will not send you a code or help you reset a password. They will refer you to the same articles and forms we post here.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 

    https://support.microsoft.com/en-us/account-billing/if-your-account-has-been-locked-aabee7ef-d644-4ce1-3043-2d43b2522ba2?OCID=AcctLockUX_ComplianceLock 

    Many people ask but...

    Microsoft Support contacted via phone or chat won't be able to help you with this.

    In this article https://support.microsoft.com/en-us/account-billing/contacting-support-for-a-microsoft-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f 

    is the warning that

    "Important:****To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."

    Don

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  4. Anonymous
    2023-11-08T20:55:40+00:00

    I have cancelled all my Credit cards and got new ones and changed all my passwords but I still have to pay for games on my store account that I did not order, I am a 77 year old man never play games

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  5. Anonymous
    2023-11-12T05:52:47+00:00

    All my accounts including bank accounts, emails everything have been hacked since or beginning of my birth, with multiple birth certificates, social security cards. I wrote down as many IP addresses as possible.

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