I think my Microsoft account has been hacked

Reported
Anonymous
2023-07-26T08:29:11+00:00

* Locked

Hi,
I cannot access my Microsoft 365 account anymore.
I think my account has been hacked because when I try recovering the password, the email displayed is apparently from a Czech Republic domain (.cz). However, I have never had any .cz email.
I would like to please help me recover my Microsoft account access, so that I can get back to using it.
Thank you for your support.
Kind regards
Umberto

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-12-03T19:26:38+00:00

    Grif McKowen wrote:

    I have contacted microsoft multiple times and NO help. Everyone wants to refer to someone else. So frustrated.

    1. An @outlook.com account?
    2. Can you sign in to the account?
    3. Why do you think the account has been hacked? What signs are you seeing? What's happening?

    Don

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  2. Anonymous
    2023-12-03T19:07:49+00:00

    I have contacted microsoft multiple times and NO help. Everyone wants to refer to someone else. So frustrated.

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  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-12-03T15:24:20+00:00

    PATRICK ROWLAND wrote:

    i am getting this in my emails. I think my account has been hacked.

    jino.ru rejected your message to the following email addresses:

    *** Email address is removed for privacy *** (*** Email address is removed for privacy ***)
    The address you sent your message to wasn't found at the destination domain. It might be misspelled or it might not exist. Try to fix the problem by doing one or more of the following:

    1. Send the message again, but before you do, delete and retype the address. If your email program automatically suggests an address to use, don't select it.
    2. Clear the recipient AutoComplete cache in your email program by following the steps in this article: Status code 5.1.1. Then resend the message, but before you do, be sure to delete and retype the address.
    3. Contact the recipient by some other means (by phone, for example) to confirm you're using the right address. Ask them if they've set up an email forwarding rule that could be forwarding your message to an incorrect address.

     

    jino.ru gave this error: <*** Email address is removed for privacy ***>: Recipient address rejected: User unknown in virtual mailbox table

    Your account is an @outlook.com account?

    Check your Sent folder. If there is nothing in that folder that you didn't send, a spammer is putting your address in the From/Sender field of mail they send. When one of those is undeliverable, you get the bounce message.

    Your account wasn't hacked and there is nothing you can do about this. The spammer will stop using your address at some point and the bounce messages will stop.

    Don

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  4. Anonymous
    2023-12-03T14:32:57+00:00

    i am getting this in my emails. I think my account has been hacked.

    jino.ru rejected your message to the following email addresses:

    delete_@pop3-server-spam.org (delete_@pop3-server-spam.org)
    The address you sent your message to wasn't found at the destination domain. It might be misspelled or it might not exist. Try to fix the problem by doing one or more of the following:

    1. Send the message again, but before you do, delete and retype the address. If your email program automatically suggests an address to use, don't select it.
    2. Clear the recipient AutoComplete cache in your email program by following the steps in this article: Status code 5.1.1. Then resend the message, but before you do, be sure to delete and retype the address.
    3. Contact the recipient by some other means (by phone, for example) to confirm you're using the right address. Ask them if they've set up an email forwarding rule that could be forwarding your message to an incorrect address.

    jino.ru gave this error: <delete_****@pop3-server-spam.org>: Recipient address rejected: User unknown in virtual mailbox table**

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  5. Anonymous
    2023-12-02T06:10:17+00:00

    Hah i'm currently on with support now ;) turns out i have like 300 instances of MS Edge installed and have been using MS 365 without activating it, and always said using 0 of 5 devices, but I had full span, then it said it wasn't verified by Microsoft... go figure. I also found like 8 licenses that are super out of date and others that aren't verified and are flagged but just sitting in our computers. go figure!

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