I think my Microsoft account has been hacked

Did you get your files back - I dont know what else to do

Jorge Arbelaez1 wrote:

Please help me to recovery my account *** Email address is removed for privacy ***. Has been hacked

1. When trying to sign-in at https://account.microsoft.com are you told that the account doesn't exist?

If so, the hijacker created a new alias and deleted the original address. There is no possibility whatsoever of recovering the account.

2. Otherwise...

The account recovery form is the only way to recover this account, unless #1 is true.

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

3. And since people ask...
   Microsoft Support contacted via phone or chat won't be able to help you with this.

In this article https://support.microsoft.com/en-us/account-billing/contacting-support-for-a-microsoft-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f 

is the warning that

"Important:****To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."

Don

Please help me to recovery my account ******@msn.com. Has been hacked

سيدي سيدتي انا هو صاحب الحساب انا الذي بلغت عن محاولات اقتحام لبريدي الإلكتروني من طرف أشخاص اجهلهم يرسلون ابتزازات1. . . عن دفع المال لاسترجاع البريد الإلكتروني مما يدل على أنهم نصابة يريدون ابتزازي. و بعد تفعيل الحماية من طرف ميكروسوفت لم يجرأ اي احد للدخول

2. . لكن اتفاجأ بهدا الشخص الذي يقول انه لم يتمكن من الدخول للبريد الإلكتروني انه نصاب فأنا صاحب البريد الإلكتروني مند سنين. . وانا الذي ادفع للميكروسوفت فيا يخص الاشتراك في ميكروسوفت اوفيس .

.365

شكرا لتفاعلكم.

Translated:

1. Sir, Madam, I am the account holder. I am the one who reported attempts to break into my e-mail by people I do not know who are sending blackmails about paying money to retrieve the e-mail, which indicates that they are a fraud who wants to blackmail me. After activating the protection by Microsoft, no one dared to enter

2. . But I am surprised that this person who says that he was unable to access the e-mail is a fraud, as I have been the owner of the e-mail for years. . I am the one who pays Microsoft regarding my subscription to Microsoft Office.

.365

Thank you for your interaction.

- - - - -

1. These were scam attempts and you are now blocking or ignoring them. That's what you should be doing.
2. I'm not sure what this means. If you can login to the account and if there is no sign that anyone else can login to the account, I don't see that there's a problem.

Don

سيدي سيدتي انا هو صاحب الحساب انا الذي بلغت عن محاولات اقتحام لبريدي الإلكتروني من طرف أشخاص اجهلهم يرسلون ابتزازات عن دفع المال لاسترجاع البريد الإلكتروني مما يدل على أنهم نصابة يريدون ابتزازي. و بعد تفعيل الحماية من طرف ميكروسوفت لم يجرأ اي احد للدخول . لكن اتفاجأ بهدا الشخص الذي يقول انه لم يتمكن من الدخول للبريد الإلكتروني انه نصاب فأنا صاحب البريد الإلكتروني مند سنين. . وانا الذي ادفع للميكروسوفت فيا يخص الاشتراك في ميكروسوفت اوفيس .

.365

شكرا لتفاعلكم.

Translated from Arabic by Google:

Sir, Madam, I am the account holder. I am the one who reported attempts to break into my e-mail by people I do not know who are sending blackmails about paying money to retrieve the e-mail, which indicates that they are a fraud who wants to blackmail me. After activating the protection by Microsoft, no one dared to enter. But I am surprised that this person who says that he was unable to access the e-mail is a fraud, as I have been the owner of the e-mail for years. . I am the one who pays Microsoft regarding my subscription to Microsoft Office.

.365

Thank you for your interaction.