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Hi,
I cannot access my Microsoft 365 account anymore.
I think my account has been hacked because when I try recovering the password, the email displayed is apparently from a Czech Republic domain (.cz). However, I have never had any .cz email.
I would like to please help me recover my Microsoft account access, so that I can get back to using it.
Thank you for your support.
Kind regards
Umberto
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
All my accounts including bank accounts, emails everything have been hacked since or beginning of my birth, with multiple birth certificates, social security cards. I wrote down as many IP addresses as possible.
I have cancelled all my Credit cards and got new ones and changed all my passwords but I still have to pay for games on my store account that I did not order, I am a 77 year old man never play games
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Karen Grass wrote:
I have been on your support 2 times. There has been no questions as to helping me recover my email account.....or re verify it.
Sorry but Microsoft Support will not send you a code or help you reset a password. They will refer you to the same articles and forms we post here.
Many people ask but...
Microsoft Support contacted via phone or chat won't be able to help you with this.
In this article https://support.microsoft.com/en-us/account-billing/contacting-support-for-a-microsoft-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f
is the warning that
"Important:****To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."
Don
I have been on your support 2 times. There has been no questions as to helping me recover my email account.....or re verify it.
xoxonth wrote:
hotmail.com
Here's the article that might help you.
How to recover a hacked or compromised Microsoft account
Don