I think my Microsoft account has been hacked

Reported
Anonymous
2023-07-26T08:29:11+00:00

* Locked

Hi,
I cannot access my Microsoft 365 account anymore.
I think my account has been hacked because when I try recovering the password, the email displayed is apparently from a Czech Republic domain (.cz). However, I have never had any .cz email.
I would like to please help me recover my Microsoft account access, so that I can get back to using it.
Thank you for your support.
Kind regards
Umberto

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-10-15T08:27:36+00:00

    Camille Garcia1 wrote:

    I tried to log into my email account but even when I reset my password the email it suggested that I use to reset my password is not an email address I've ever used.

    When you click on "Forgot password" is there only the one email address offered?

    Or, when you get to "Enter password" and you click on "Other ways to sign in, is an email address offered that you can use?

    Don

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  2. Anonymous
    2023-10-15T07:29:55+00:00

    Hello,

    I tried to log into my email account but even when I reset my password the email it suggested that I use to reset my password is not an email address I've ever used.

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  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-10-14T00:18:22+00:00

    Logan Fitzpatrick wrote:

    I Can’t get any emails

    1. Can you send mail?
    2. Is this an @outlook.com account?
    3. Do you access the account: a. On the web with a browser? Which browser? b. With the Windows 10/11 mail app? c. With an installed program like Outlook 365?
    4. What problem, exactly are you having? What error message are you seeing?

    Don

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  4. Anonymous
    2023-10-14T00:17:13+00:00

    i have gotten charges to my debit card that didn't make

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  5. Anonymous
    2023-08-04T11:13:27+00:00

    I can still get into my Microsoft account, i just received an email that said my account had been accessed by someone in Russia! Do i need to send you the email?? The reply to send to you was not your email or domain. It was a gmail account.

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