Unable to complete the verification check on my payment method

Dear Kira Kriukova

Thanks for choosing Microsoft Community.

Based on your description, I know the scenario you met. For this error message, we recommend you try to clear the browser caches and re-sign in to the Office 365 admin center with the browser's InPrivate mode and then try again.

If you still meet this, please try to change a browser and check the result.

In addition, if you are trying to add a trial subscription to your current subscription, I suggest we can take a look at the steps in following article to see if it helps: Try or buy a Microsoft 365 subscription.

If there is any update, please feel free to let me know. I will continue to help you based on the information you provide. Your undersatanding and co-operation are hgihly appreciated.

Sincerely,

Katherine

Hi Katherine,

Thanks for the answer! Unfortunately, this didn't work: I cleared the cache and tried it in Private mode but still got the same message... Same with the article, just doesn't seem to be fixing it. Is there any other way you know of?

Thanks!

Kind wishes,

Kira

Dear Kira Kriukova

Thanks for your reply.

For this, this error is generally just created an account, the company information is still being verified. For his, you need to contact billing support team to provide company information - name, address, phone, email, etc. After do a verification, this can be unlocked. For contacting, please refer to Get support - Microsoft 365 admin | Microsoft Learn.

Hope this can help. If there is any update, please feel free to let me know. Your patience is highly appreciated.

Sincerely,

Katherine

I have excatly the same problem trying to purchase Micrsoft 365 Business standard- i get this response and tried on different cards. It will do a test payment fo £0.0 byt then this happens on the purchase

 Please try again in a few minutes. We are unable to complete the verification check on your payment method at this time.  (CV: 2UXkdLBUO3TXeGsp.15)

Just beyond the ridiculous

So far tried the following different cards, creating new billing accounts, creating new accounts and adding billing.

Opened a support ticket just get try now , try now

In my case an MS partner who has a corporation wanting to buy services the idea was to demo to them Windows365 and then they wanted to buy 700 seat license, I've spent around 2 days trying everything, now lost client and they've given up with the idea of Windows365, all because MS billing team cant get their act together.