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My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just updated the windows and office and it is still not working I think it is because I keep on leaving my laptop on overnight but I don't know I need to get this fix asap so I can do my assigned reading notes for my history class
Purcheds Copilot Pro but i didn't have the buttons in excel or word
I did the whole update license didn't work there were some updates still nothing
joined the insider beta and experimental there was an update but nothin
i cancled copilot and purchased it again nothing
theni got the log in problem code 29
then i unstalled and completely downloaded again
reinstalled still got the code 29 but I do now have the buttons
but i still have the code 29
I should probably add that i did originally have my office connected to a school account first and then switched to the personal license. Looking at the other replies that might have something to do with the issue
Can confirm. I tried again this morning and it worked!
Same here. Dev build 26058 Win 24H2.
Resubscribed to Copilot Pro. Error code 29 a thing of the past.
For me "everything works better" since the Windows 11 23H2 update tonight: