"Looks like this invitation link is not working"

Anonymous
2023-11-08T06:12:00+00:00

I sent my friends an invitation to share my Office 365 account (5 users). When they opened an email and clicked link it's showed "Looks like this invitation link is not working, You'll need contact the person who invited you and ask them to shar the subscription with you". But some can join invitation link. What's happening with some e-mail?

Microsoft 365 and Office | Subscription, account, billing | For education | Other

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Anonymous
2023-11-24T17:43:06+00:00

In response to the following error I have figured out the solution:

"Looks like this invitation link is not working

You’ll need to contact the person who invited you and ask them to share the subscription with you"

Microsoft does not know the answer and neither does their Bing AI since this is an unresolved bug.

The problem will occur if the person you are attempting to share the subscription with is already a member of your family safety group.

While logged in to the account that is attempting to send the share go to https://account.microsoft.com/family/home

You will likely see the person in your list of family twice. One of them will be pending invitation.

Remove the person from your family group (not the one pending invitation). Once they are kicked out go ahead and accept the invitation for them using their account.

This should now work and they will be back in your family group. You will likely have to change any family sharing settings in Windows after all this and you may need to sign out of MS desktop apps and back in (for the added user).

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  1. Anonymous
    2024-04-15T11:18:36+00:00

    I have deleted the invite and restarted my laptop.

    We are still getting the same error message :(

    Been trying to sort this out for a while

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  2. Anonymous
    2024-04-08T12:12:06+00:00

    No, first check your Microsoft safety account on the homepage. Sometimes the invite breaks and adds the person to the safety account, but not the MS 365 office for some reason. Then any subsequent invites don't work.

    If you check the safety account and the person you are inviting is there, remove them and try the link again. This worked for myself and my husband last week. I'm not even sure Microsoft is aware of this being the issue.

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  3. Anonymous
    2024-04-06T14:38:13+00:00

    Hi

    we have been getting the same issue and i have been told to create a new Microsoft account in order to share the Microsoft 365 subscription apparently its not a server issue its an account issue but this creates multiple issues with documents attached to previous email account and also requires you to log in a log out of each account to access emails and documents i believe this is 2024 and we are being asked to createa new account shocking!!!

    my case number is : case number 7038827582 if anyone at Microsoft can help ?

    thanks

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  4. Anonymous
    2024-04-04T12:55:08+00:00

    In case you didn't find a fix, this is what worked for me and my husband.

    Turned out I was on his family safety plan somehow (I had never even heard of it before), and this was blocking the invite link.

    On your microsoft profile, gonto the family safety section and remove your daughter, or she can leave it. Then retry the link. It seems others have also had success doing this.

    Best of luck!

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